About
### About the Role Zomato is seeking passionate individuals to join our Customer Support team for Chat + Voice roles. This is a work-from-home opportunity, allowing you to assist our customers from the comfort of your home. ### Key Responsibilities - Provide exceptional customer support via chat and voice channels. - Handle customer queries and resolve issues efficiently. - Utilize empathy and problem-solving skills to enhance customer satisfaction. - Maintain accurate records of customer interactions. - Demonstrate multitasking abilities while managing chats and calls simultaneously. ### Requirements - Proficient in English communication; conversational Hindi is a plus. - Strong customer handling skills and experience in chat and voice support. - Basic computer skills are essential for using support tools effectively. - Ability to remain calm and effective in high-pressure situations. - Freshers and recent graduates are encouraged to apply. ### Benefits - Competitive salary: Freshers will receive ₹18,000 CTC per month (includes PF, ESIC, Bonus); experienced candidates will receive ₹20,000 CTC per month. - Work from the comfort of your home. - Opportunity to join a dynamic team and enhance your professional skills. Check the direct official link to apply!
MATCH FREE