About
# About the Role Zoho Corporation is seeking a dedicated **Technical Support Engineer** to join our dynamic team. This role is essential for providing support to our customers and ensuring their satisfaction while addressing their technical needs. # Key Responsibilities - Provide **technical support** through voice communication for our customers. - Troubleshoot and resolve technical issues effectively and efficiently. - Maintain high levels of **customer satisfaction** while addressing concerns and queries. - Assist customers in utilizing **Zoho Desk** and other CRM tools effectively. - Document and track customer interactions and issues for better service delivery. # Requirements - Strong skills in **Technical Support, Troubleshooting**, and **Customer Service**. - Proficiency in **Windows OS** and **Linux OS**. - Basic understanding of **Networking** concepts. - Excellent **communication** and **problem-solving skills**. - Freshers and graduating batches are welcome to apply. # Benefits - Competitive salary ranging from **3.5 LPA to 5 LPA**. - Opportunities to grow and develop your skills in a reputable organization. - Work in a professional environment with a focus on customer success. To apply, please follow the [official link](#).
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