About
## About the Role Shift is a fast‑growing fintech company that helps Australian small‑ and medium‑size enterprises manage cash‑flow, negotiate trade terms and access the right financial products. Founded with a mission to simplify credit and payment processes, Shift has already supported more than 30,000 businesses and facilitated over $6 billion in aggregate funding. The organisation blends deep financial expertise with cutting‑edge technology, creating a collaborative culture where every employee can influence product innovation and customer outcomes. The Trainee Analyst role is based in Shift’s Bangalore office (JP Nagar) and is designed for fresh graduates who want to build a solid foundation in financial operations. You will be part of the Customer Support Operations department, working closely with loan settlement teams, compliance officers, and product managers. The position provides exposure to end‑to‑end loan disbursal and collection processes, regulatory compliance (AML, CTF), and data‑driven reporting. It is an ideal launchpad for a career in fintech, banking, or risk management. ## Key Responsibilities - Manage the disbursal and collection of loan documentation with precision and timeliness. - Review, verify, and validate documents against banking and compliance standards. - Perform daily reconciliations and maintain accurate settlement records. - Update trackers, internal dashboards, and loan management systems in real-time. - Ensure strict adherence to AML, CTF, and internal risk‑compliance frameworks. - Meet defined Service Level Agreements (SLAs) and reporting timelines. - Collaborate with cross‑functional stakeholders to resolve documentation queries. - Prepare periodic compliance and performance reports for senior management. - Identify process gaps and suggest automation or workflow improvements. - Participate in shift‑timed operations (3:00–4:00 AM start, Mon–Fri) to align with Australian business hours. ## Requirements - Attention to detail and strong analytical thinking. - Proficient in MS Excel (advanced functions, pivot tables). - Basic knowledge of SQL for data extraction. - Excellent communication and time management skills. - Ability to work effectively in a team-oriented environment. ## Benefits - A hybrid work model and a flat structure that accelerates learning. - Regular knowledge‑sharing sessions every 100 days. - Generous parental leave and purpose‑built collaborative spaces. - A suite of wellbeing benefits ranging from birthday offs to end‑of‑trip facilities. - Exposure to international fintech operations and real‑world loan settlement cycles, making this role a unique stepping stone for ambitious graduates.
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