Ditto, part of the Finshots family and backed by Zerodha, is building an advice-led, customer-first insurance experience for India. As an Insurance Advisor, you will help inbound customers understand their needs, compare options, and choose suitable policies with clarity and confidence.

• Respond to inbound customer inquiries via phone or video call
• Conduct needs analysis to understand financial goals and risk appetite
• Explain insurance concepts in simple, jargon-free language
• Recommend appropriate insurance products from partnered providers
• Guide customers through policy selection and purchase
• Maintain accurate records in the CRM and follow up post-sale

• Great communication skills and empathetic listening
• Strong customer service and consultative sales experience
• Analytical thinking with attention to detail and comfort with ambiguity
• Basic proficiency in CRM usage and other digital tools
• Fluency in English

• Work from anywhere with flexible hours (10 am-8 pm)
• Competitive entry-level salary with health & term insurance, wellness benefits, and menstrual leaves
• Regular offsite events and team activities
• Mission-driven startup backed by reputable investors
• No cold-calling pressure; only engage with customers who have actively sought help