Joveo is hiring ambitious graduates for a Customer Success – Management Trainee role in its Bangalore hub. You will manage client relationships, support retention and adoption, and work closely with teams across product, data science, and sales to help customers get measurable value from the platform.

• Onboard new clients and guide product setup and initial training
• Monitor usage metrics, identify adoption gaps, and propose solutions
• Conduct regular business reviews to discuss performance and ROI
• Collaborate with Product and Data Science teams to share client feedback
• Develop expansion proposals and identify upsell/cross-sell opportunities
• Maintain CRM records and generate analytical reports

• Strong analytical skills with proficiency in Excel Pivot Tables and data visualization
• Excellent communication and consulting skills
• Problem-solving mindset with strong stakeholder management
• Interest in continuous learning about HR tech and recruitment marketing
• Ability to adapt and thrive in a fast-paced environment

• High-autonomy environment with a supportive team
• Mentorship and exposure to experienced Customer Success Managers and other experts
• Clear career progression to Senior Customer Success Manager, Account Lead, or Product Specialist within 2-3 years
• Opportunity to contribute to innovative SaaS solutions in talent acquisition
• Inclusive culture focused on learning and development