Oracle is seeking a talented and dedicated Support Engineer to join its dynamic team. The role serves as the first point of contact for technical support and works closely with other teams to resolve complex issues efficiently.

• Provide expert technical support to customers and resolve software and hardware issues in a timely manner
• Use problem-solving skills to diagnose and troubleshoot technical challenges
• Collaborate with Software Engineers to improve product functionality and resolve bugs
• Maintain comprehensive documentation of customer interactions and technical solutions

• Strong problem-solving skills and a keen understanding of data structures
• Proficiency in software engineering principles and practices
• Excellent communication skills, both verbal and written
• Ability to work collaboratively in a fast-paced environment

• Competitive salary and performance-based bonuses
• Opportunities for professional development and continuous learning
• Comprehensive health benefits, including medical, dental, and vision coverage
• Flexible work hours and the possibility of remote work