Spyne is seeking an experienced **AI Product Manager** to help shape the future of AI-powered automotive retail. In this role, you will define and execute the product roadmap for AI-driven experiences across customer engagement, dealership operations, and workflow automation. You’ll work at the intersection of product, engineering, AI/ML, and customer success to build intelligent, scalable solutions that help dealerships move faster and operate more efficiently.
## Key Responsibilities
Own the strategy and roadmap for AI-powered products across customer engagement, dealership operations, and automation.
Identify high-impact opportunities where AI agents can streamline repetitive workflows and improve customer experiences.
Design conversational and AI-native experiences using LLMs, multimodal AI, and autonomous agents.
Drive product development for AI copilots, voice agents, recommendation engines, and workflow automation tools.
Collaborate with AI Engineers, ML Researchers, Data Scientists, Designers, and Engineering teams to turn business needs into scalable AI products.
Define product requirements for prompt engineering, context management, memory, tool calling, RAG pipelines, and agent orchestration.
Lead product discovery by working with customers, dealerships, Customer Success, and Sales teams to validate opportunities and solutions.
Prototype, test, and iterate quickly using customer feedback and product data.
Define and track success metrics such as task completion, response quality, automation rate, latency, hallucination reduction, customer satisfaction, and business impact.
Stay current on advances in LLMs, AI infrastructure, reasoning models, open-source ecosystems, and agent frameworks.
## Requirements
3–6 years of Product Management experience building SaaS, AI, or data-driven products.
Strong understanding of Generative AI, LLMs, RAG, AI agents, prompt engineering, and evaluation frameworks.
Experience building products with APIs from OpenAI, Anthropic, Google Gemini, or open-source LLMs.
Ability to work closely with AI/ML engineers and understand embeddings, vector databases, context windows, model evaluation, and agent orchestration.
Strong analytical skills with experience defining product metrics and running experiments.
Excellent communication and stakeholder management skills, with the ability to simplify complex AI concepts.
Comfortable working in fast-paced startup environments with high ownership and ambiguity.
Experience with tools such as LangGraph, LangChain, MCP, CrewAI, AutoGen, or LlamaIndex is a plus.
Exposure to Figma, Jira, SQL, analytics platforms, and AI evaluation tools is preferred.
Prior experience in Automotive, CRM, Enterprise SaaS, or Marketplace products is a bonus.
## Benefits
Build category-defining AI products that are transforming a major global industry.
Own products end-to-end, from discovery and strategy to launch and continuous improvement.
Work with a high-impact team of engineers, AI researchers, designers, and business leaders.
Join a fast-growing AI company and help shape the future of AI-powered commerce.
Be part of a mission-driven company backed by top investors including Accel, Vertex Ventures, and Storm Ventures.