About
Zoho Corporation is hiring a Technical Support Engineer to support customers and help ensure a positive service experience. The role focuses on resolving technical issues and assisting users with Zoho Desk and related CRM tools.
What you’ll do
Provide technical support through voice communication for customers Troubleshoot and resolve technical issues effectively and efficiently Maintain high customer satisfaction while addressing concerns and queries Assist customers in using Zoho Desk and other CRM tools Document and track customer interactions and issues
Who you are
Strong skills in Technical Support, Troubleshooting, and Customer Service Proficiency in Windows OS and Linux OS Basic understanding of Networking concepts Excellent communication and problem-solving skills Freshers and graduating batches are welcome to apply
Perks
Competitive salary ranging from 3.5 LPA to 5 LPA Opportunities to grow and develop skills in a reputable organization Professional environment with a focus on customer success
MATCH FREE