Zoho Corporation is hiring a Technical Support Engineer to support customers and help ensure a positive service experience. The role focuses on resolving technical issues and assisting users with Zoho Desk and related CRM tools.

• Provide technical support through voice communication for customers
• Troubleshoot and resolve technical issues effectively and efficiently
• Maintain high customer satisfaction while addressing concerns and queries
• Assist customers in using Zoho Desk and other CRM tools
• Document and track customer interactions and issues

• Strong skills in Technical Support, Troubleshooting, and Customer Service
• Proficiency in Windows OS and Linux OS
• Basic understanding of Networking concepts
• Excellent communication and problem-solving skills
• Freshers and graduating batches are welcome to apply

• Competitive salary ranging from 3.5 LPA to 5 LPA
• Opportunities to grow and develop skills in a reputable organization
• Professional environment with a focus on customer success