Zomato is hiring for a work-from-home Customer Support role focused on chat and voice support. The role is centered on helping customers efficiently while delivering a positive support experience.

• Provide customer support via chat and voice channels
• Handle customer queries and resolve issues efficiently
• Use empathy and problem-solving to improve customer satisfaction
• Maintain accurate records of customer interactions
• Manage chats and calls simultaneously

• Proficient in English communication; conversational Hindi is a plus
• Strong customer handling skills with chat and voice support experience
• Basic computer skills for using support tools effectively
• Ability to remain calm and effective in high-pressure situations
• Freshers and recent graduates are encouraged to apply

• Competitive salary: ₹18,000 CTC per month for freshers, including PF, ESIC, and Bonus
• ₹20,000 CTC per month for experienced candidates
• Work from the comfort of your home
• Opportunity to join a dynamic team and enhance professional skills