About
Zomato is hiring for a work-from-home Customer Support role focused on chat and voice support. The role is centered on helping customers efficiently while delivering a positive support experience.
What you’ll do
Provide customer support via chat and voice channels Handle customer queries and resolve issues efficiently Use empathy and problem-solving to improve customer satisfaction Maintain accurate records of customer interactions Manage chats and calls simultaneously
Who you are
Proficient in English communication; conversational Hindi is a plus Strong customer handling skills with chat and voice support experience Basic computer skills for using support tools effectively Ability to remain calm and effective in high-pressure situations Freshers and recent graduates are encouraged to apply
Perks
Competitive salary: ₹18,000 CTC per month for freshers, including PF, ESIC, and Bonus ₹20,000 CTC per month for experienced candidates Work from the comfort of your home Opportunity to join a dynamic team and enhance professional skills
MATCH FREE