SculptCV · FAQ

Frequently asked

01Is my data safe?

Yes. Your resume and analyses are stored in Supabase with Row Level Security — only your account can read your own rows. We don't share your resume with third parties beyond OpenAI (used to perform the AI analysis itself). See our privacy policy for the specifics.

02Can I get a refund?

Yes, in specific cases — see the refund section of our terms of service for details. Email us at support@sculptcv.com with your Razorpay payment ID and we'll process within 5 business days.

03Why is my resume taking so long to analyze?

Each analysis runs two AI passes (a fast structure extraction plus a forensic ATS audit) and the optimization run uses our most capable model. Expect 10-30 seconds end-to-end. If it's consistently longer or stuck on a spinner, refresh and try again — and let us know.

04What does ₹30 get me?

A 7-day clean download pass. During those 7 days, download as many tailored, watermark-free PDF versions as you want — across as many job descriptions as you like. The free tier always works, just with a watermark.

05Does the AI invent things about my experience?

No. Our pipeline is deliberately built around an “anti-hallucination” rule: the AI is locked to the verified work history extracted from your uploaded resume and any evidence you provide via the interview questions. It rewrites; it doesn't fabricate.

06How do I cancel?

There's nothing to cancel — there's no subscription. Your 7-day pass simply expires, and you can choose to pay again or stay on the free tier. Your saved analyses stay in your dashboard.

07My UPI payment is pending — what now?

Razorpay sometimes takes 30-90 seconds to confirm UPI. The page polls automatically; you can also refresh after 1 minute. If your bank later declines the payment (rare, usually within 24 hours), we'll email you and you won't be charged.

08Can I import a job description from LinkedIn?

LinkedIn blocks automated job-description fetching, so the URL-import won't work on LinkedIn pages. Copy the description text from the LinkedIn job posting and paste it into the analysis form instead. Imports from Naukri, Indeed, Lever, Greenhouse, Ashby, and most ATS pages do work.

09Can I download multiple template styles for one ₹30 payment?

Yes — Standard (Academic) and Modern (Creative) are both included. Switch via the dropdown next to the download button.

Didn't find your question? Email us.